Where do you go to give feedback on web hosting companies?
I am rapidly losing my patience with HostingRails. MyChores is still not responding after all this time. Sure, they had some hardware problems, but why is it taking so long to restore? How come this blog is back but they still can’t get Rails up and running? Why were they not prepared for this sort of situation?
I have been using HostingRails for 162 days. So far the downtime has been 30 hours. By my calculations that breaks their 99.9% uptime promise quite significantly – i make it 99.2%. I paid a lot of money for a service that i thought i could trust because i realised that reliability is extremely important to the people who use MyChores. I feel very angry.
Please somebody tell me … am i overreacting or is my anger justified? I really can’t tell at the moment.